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CS CENTER
02-6956-1003 Connect Customer Center
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Customer Service Center
cs_en@madeedam.com

MON-FRI 10:00-17:00
LUNCH 12:00-13:00

(Korea Local time)

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FAQ

Number Classification Content
11 Membership / Information Question Title Membership age policy
10 Membership / Information Question Title withdrawal and rejoining
9 Membership / Information Question Title Forgot ID / Password
8 Payment / Shipment Question Title Submitted incorrect address
7 Payment / Shipment Question Title Changing order or item options
6 Payment / Shipment Question Title Information on order process
5 Payment / Shipment Question Title Delivery date : pre-order
4 Payment / Shipment Question Title Bundle shipment not possible
3 Change / Return / Refund Question Title CS center contact
2 Change / Return / Refund Question Title Damaged and defected products


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CS CENTER

CS Q&AWeekdays 10:00 ~ 17:00
Lunch Break 12:00 ~ 13:00
Closed on Sat / Sun / Holidays(Korea local time)